Privacy Policy

Last updated: January 31, 2026

1. Introduction

AskHive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Phone number (optional, for SMS authentication)
• Company/organization name
• Password (stored encrypted)

SMS/Phone Authentication

If you choose to use phone authentication, we collect your mobile phone number to send verification codes via SMS. This data is used solely for authentication purposes and is not shared with third parties or used for marketing. You can opt out of SMS authentication at any time by using email login instead.

Portfolio Data

When you use the Service, you may upload:

• Financial metrics and KPIs
• Manager narratives and reports
• Company information and documents

Usage Data

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Feature usage patterns
• AI query history

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Generate AI-powered insights from your data
• Send service-related communications
• Improve and optimize the Service
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS) and at rest
• Access controls and authentication
• Regular security audits
• Secure cloud infrastructure (Supabase)

5. AI and Your Data

Your data is processed by AI models to generate insights. We do not use your data to train AI models for other customers. Your portfolio data remains private to your organization.

6. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating the Service (hosting, analytics)
• Law enforcement when required by law
• Parties you explicitly authorize

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to certain processing

9. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.

11. Contact Us

For privacy-related questions or requests, contact us at hello@askhive.ai.